Jiffy lube 7873112/3/2023 ![]() Must have exceptional oral and written communication skills Is a proven leader that possesses the ability to inspire and motivate diverse groups of people Has sound business sense and a comprehensive understanding of the retail industry Can analyze, comprehend, and recommend financial objectives that help increase sales and service results Demonstrate a positive, helpful attitude as well as professional conduct and appearance always Enjoys and is energized by a fast-paced, flexible, high-performance retail environment Has a "Guest First" mindset You must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. In-person, electronically, or via the telephone Qualifications One to three years of retail management experience Professional automotive experience is not required. Setting the direction for achieving the business goals Manages inventory and product order that meets the business need Adheres and holds others accountable to all rules and regulations that maintain a safe and productive work environment for teammates and guests Assist guests with their questions and needs. Provide clear and detailed direction to the team consistently Ensure that the service center is clean, safe, and presentable per the Guide to Excellence (GTE) Provide guidance and mentoring to the automotive technicians and CSA's Perform opening and closing duties when the General Manager (GM) is off Assist the General Manager (GM) in building and maintaining an engaged workforce that reflects customer volume and the business need Leads daily team huddles and store meetings. Ensure our quality control measures and processes are followed consistently Carry out other duties and projects necessary for the position, such as inventory, cash handling processes, guest issues, and concerns, and working with the District Manager (DM) on any critical initiatives Assist the General Manager (GM) with budgeting, sales forecasts, financial performance, expense controls, etc. They will be focusing on developing teammates by leveraging our internal training program and providing ongoing guidance, coaching, and direction. Set a positive example as a leader while building team engagement and efficiency. They will also coach and execute excellent customer service while creating an exceptional guest experience. Responsibilities will include but will not be limited to Working directly with the General Manager (GM), ensuring consistent revenue growth through growing guest count and lead measure performance such as core sales mix, MultiCare, and Core Plus. In addition, you would have been trained and certified to perform all lubrication services, core ancillaries, customer service (CSAT), and advanced management through our internal training program. ![]() Working closely with the General Manager (GM), the Crew Chief (CC) is responsible for coaching the teammates, ensuring the process is executed through the IOS process, and driving store sales growth through traffic and core sales mix while achieving operational efficiency. It is an excellent opportunity to be a critical team player in the store's overall success. They are responsible for driving positive sales consistently while creating a fantastic guest experience daily. ![]() So, if you are looking for more than a job, apply today and begin your career with Team Car Care! Description The Crew Chief (CC) is a management position within the service center. ![]() In addition, we offer fast-track career advancement opportunities for hard-working team players who can deliver results. At Team Car Care, we invest in you and your future by providing excellent training for our technician and management positions. We offer a fun, fast-paced work environment with a comprehensive benefits package, including medical plans, 401(K), certification/tuition reimbursement, and paid vacations. Team Car Care (TCC) owns and operates more than 550 Jiffy Lube auto service centers in North America. Work today, get paid today! Weve partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. Job details No matching Shift and Schedule Monday to Friday Overview: Start Your New Career Today! GREAT working hours Monday thru Friday 8:00 a.m. Crew Chief Team Car Care dba Jiffy Lube Austin, TX 78717 Team Car Care dba Jiffy Lube 4,196 reviews Read what people are saying about working here. ![]()
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